Fractional Chief of Staff Services

Work with Jensie

A chief of staff is a strategic addition to your leadership team. They bring business experience and expertise, outside perspective, and a unique skill set. Guiding implementation of strategic plans, their focus is on moving the business forward by keeping a close eye on goals, KPIs, and execution.

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The Details

Why your organization needs a chief of staff:

• Your org isn’t meeting annual goals or sticking to the strategic plan.

• You don’t have a strategic plan or goals, or don’t know where to start.

• Your team doesn’t have the bandwidth (or desire) to hold folks accountable to keep those internal projects moving.

• You need an extra set of hands and eyes to see the full picture of the business, breaking down siloes and improving communication and collaboration across teams.

What does a chief of staff do?

• They understand the business’s day-to-day operations in the context of the overall goals and KPIs.

• They dig in with your team to guide and facilitate implementation by removing barriers and finding efficiencies—not just making recommendations.

• They have a unique view of the business, the people, and the issues that arise. Their outside perspective and experience brings fresh eyes to problems (and relationships).

• They communicate effectively across teams, with stakeholders, including senior leadership and the board.

• They make sure things get done!

How it works:

• We’ll start with a thorough paid discovery project. I’ll dig right in to goals, strategic plans, your people, clients, products, everything. The deliverable will be a complete implementation plan for where the org needs the most help, force-ranked by what will make the biggest difference first.

• That plan will include costs and expectations for my time as your fractional chief of staff. This will typically be a weekly retainer, between 10 and 25 hours per week, depending on what needs to be done, the speed we want to go, and the capacity of your team.

• Then we get to work on the plan! I’ll send weekly status updates on what’s been done and what’s on deck for the following week.

Investment:

• Initial discovery project: Starting at $5,000, applied to retainer costs if we move forward

• Weekly fractional retainers: Starting at $2,500/week

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